On your key ring is a black fob. Place the black fob against the black panel on the door and it will light up. While lit, push down on the door handle at the same time as turning the thumb lock, your door should open. If this fails, you may have turned the thumb lock the wrong way, so try again. If you have problems, please call 01824703643 for assistance.
One touch control
Unlock the door with a key tag, then turn the thumb lock at the same time as using the door handle